## Terms of Service
**Effective Date:** December 2024
Welcome to **NOMA**! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to these Terms. If you don't agree, please don't use our services.
## 1. Overview
**Website Operator:** NOMA
**Contact:** admin@noma.com
**Address:** NY, USA
Throughout these Terms, "we", "us", and "our" refer to NOMA. "You" and "your" refer to you, the user.
By visiting our website or making a purchase, you engage in our "Service" and agree to be bound by these Terms, including any additional terms, conditions, and policies referenced here or available by hyperlink.
## 2. Eligibility
### Age Requirements
You must be **at least 18 years old** to use our Service. If you're under 18, you may use our Service only with the involvement of a parent or guardian.
By using our Service, you represent and warrant that:
- You are at least 18 years of age
- You have the legal capacity to enter into these Terms
- You will comply with all applicable laws
### Geographic Restrictions
Our Service is available worldwide, subject to shipping restrictions and local laws. You're responsible for compliance with laws in your jurisdiction.
## 3. Account Registration
### Creating an Account
To access certain features, you may need to create an account. When registering:
✅ Provide accurate, current, and complete information
✅ Maintain and update your information
✅ Keep your password secure and confidential
✅ Notify us immediately of any unauthorized access
### Account Security
**You are responsible for:**
- All activity under your account
- Maintaining the confidentiality of your credentials
- Any orders placed using your account
**We are not liable for** losses caused by unauthorized use of your account, but we may hold you liable for our losses.
### Account Termination
We reserve the right to suspend or terminate your account if:
- You violate these Terms
- You provide false or misleading information
- Your account is used fraudulently
- We believe it's necessary to protect our business
## 4. Products & Services
### Product Information
We strive for accuracy in product descriptions, but we don't guarantee that:
- Product descriptions are 100% accurate
- Colors are exact (monitor displays vary)
- Products are available (inventory changes rapidly)
- Pricing is error-free
We reserve the right to:
- Correct errors in descriptions or pricing
- Update product information at any time
- Discontinue products without notice
### Pricing
**All prices are in USD** unless otherwise stated.
We reserve the right to:
- Change prices at any time
- Run promotions and sales
- Offer discounts to certain customers
- Correct pricing errors (even after order placement)
**Pricing errors:** If we discover a pricing error after you've ordered, we'll notify you and give you the option to:
- Pay the correct price, or
- Cancel your order for a full refund
### Availability
Products are subject to availability. If a product becomes unavailable after you order:
- We'll notify you immediately
- We may suggest a substitute, or
- Issue a full refund
## 5. Orders & Payment
### Order Process
When you place an order:
1. You submit an **offer to purchase**
2. You receive an **order confirmation email** (this is NOT acceptance)
3. We **accept your order** when we ship it
4. You receive a **shipping confirmation email**
We reserve the right to **refuse or cancel** any order for:
- Product unavailability
- Pricing errors
- Suspected fraud
- Prohibited or restricted destinations
- Violation of these Terms
### Payment Methods
We accept:
💳 Credit/Debit cards (Visa, Mastercard, Amex, Discover)
💰 PayPal
🍎 Apple Pay
🤖 Google Pay
💵 Other payment methods as displayed at checkout
**Payment Authorization:** By providing payment information, you:
- Represent that you're authorized to use the payment method
- Authorize us to charge the full amount
- Authorize us to charge any additional fees (taxes, shipping)
### Payment Processing
Payments are processed securely through:
- **Shopify Payments** or
- **Third-party processors** (Stripe, PayPal, etc.)
**We never store** your full credit card information on our servers.
### Order Modifications
**Before Shipping:** Contact us immediately at admin@noma.com to modify or cancel.
**After Shipping:** Orders cannot be modified. See our Return Policy for returns.
## 6. Shipping & Delivery
### Shipping Terms
See our full **Shipping Policy** for details.
**Key points:**
- We're not responsible for carrier delays
- Delivery estimates are not guaranteed
- You must provide accurate shipping information
- Risk of loss passes to you upon delivery
### International Orders
International customers are responsible for:
- Customs duties and import taxes
- Compliance with local import laws
- Providing accurate customs information
## 7. Returns & Refunds
See our **Return & Refund Policy** for complete details.
**Summary:**
- 30-day return window
- Items must be unused and in original condition
- Refunds processed within 5-7 business days
- Return shipping costs may apply
## 8. Prohibited Uses
You may **NOT** use our Service to:
❌ Violate any laws or regulations
❌ Infringe on intellectual property rights
❌ Transmit harmful code or viruses
❌ Collect user information without consent
❌ Impersonate others or provide false information
❌ Interfere with or disrupt our Service
❌ Use automated systems to access our website (bots, scrapers)
❌ Resell products without authorization
❌ Engage in fraudulent activity
❌ Harass, abuse, or harm others
**Violation of prohibited uses** may result in account termination and legal action.
## 9. Intellectual Property
### Our Content
All content on our website is owned by or licensed to NOMA, including:
- Text, images, and graphics
- Logos and trademarks
- Product designs
- Website code and functionality
**You may NOT:**
- Copy or reproduce our content without permission
- Use our trademarks without authorization
- Create derivative works
- Use our content for commercial purposes
### User Content
If you submit content to our website (reviews, photos, comments):
✅ You grant us a **non-exclusive, worldwide, royalty-free license** to use, display, and distribute your content
✅ You represent that you own the content or have permission to share it
✅ You waive any moral rights in the content
✅ We may remove any content at our discretion
## 10. Third-Party Links & Services
Our website may contain links to third-party websites or services:
- We don't control third-party sites
- We're not responsible for third-party content
- We don't endorse third-party products or services
- Use third-party sites at your own risk
**Examples of third-party services:**
- Payment processors (PayPal, Stripe)
- Shipping carriers (UPS, FedEx, USPS)
- Social media platforms (Facebook, Instagram)
- Review platforms (Trustpilot, etc.)
## 11. Disclaimers & Limitation of Liability
### Service "As Is"
OUR SERVICE IS PROVIDED **"AS IS"** AND **"AS AVAILABLE"** WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED.
**We disclaim all warranties**, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Uninterrupted or error-free service
- Accuracy or completeness
### Limitation of Liability
**TO THE MAXIMUM EXTENT PERMITTED BY LAW:**
NOMA, our officers, directors, employees, and agents **SHALL NOT BE LIABLE** for:
- Indirect, incidental, or consequential damages
- Loss of profits or revenue
- Loss of data
- Business interruption
- Personal injury or property damage
- Any damages arising from your use of our Service
**MAXIMUM LIABILITY:** Our total liability shall not exceed the amount you paid for the product or service in question, or $100, whichever is less.
### Exceptions
Some jurisdictions don't allow limitations on warranties or liability, so these limitations may not apply to you. You may have additional rights under local law.
## 12. Indemnification
You agree to **indemnify, defend, and hold harmless** NOMA and our affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your use of our Service
- Your violation of these Terms
- Your violation of any laws or third-party rights
- Your user content
- Any orders placed using your account
## 13. Dispute Resolution
### Governing Law
These Terms are governed by the laws of **New York, USA**, without regard to conflict of law principles.
### Informal Resolution
**Before filing a claim**, please contact us at admin@noma.com to resolve the issue informally. Most disputes can be resolved quickly through direct communication.
### Arbitration (Optional - Consult Your Attorney)
*[If you want to include arbitration, consult with an attorney for proper language]*
Any disputes may be resolved through binding arbitration rather than in court.
### Class Action Waiver
You agree to resolve disputes individually, not as part of a class action or representative proceeding.
### Exceptions
The following are exempt from arbitration:
- Small claims court matters
- Intellectual property disputes
- Injunctive relief
## 14. Force Majeure
We're not liable for delays or failures caused by circumstances beyond our reasonable control, including:
- Natural disasters (hurricanes, earthquakes, floods)
- War, terrorism, or civil unrest
- Government actions or regulations
- Pandemics or epidemics
- Strikes or labor disputes
- Supplier or carrier failures
- Internet or power outages
## 15. Severability
If any provision of these Terms is found to be invalid or unenforceable:
- That provision will be modified to reflect the parties' intent
- All other provisions remain in full effect
## 16. Entire Agreement
These Terms, along with our Privacy Policy and other policies, constitute the **entire agreement** between you and NOMA regarding our Service.
These Terms supersede any prior agreements or understandings.
## 17. Changes to Terms
We reserve the right to update these Terms at any time. Changes are effective when posted.
**We'll notify you of material changes** by:
- Email notification
- Prominent website notice
- In-app notification
**Your continued use** after changes constitutes acceptance of the updated Terms.
## 18. Termination
### Your Right to Terminate
You may stop using our Service at any time by:
- Closing your account
- Ceasing to access our website
### Our Right to Terminate
We may terminate or suspend your access immediately, without notice, for:
- Violation of these Terms
- Suspected fraudulent activity
- Non-payment
- Any other reason at our discretion
### Effect of Termination
Upon termination:
- Your right to use the Service ceases immediately
- Provisions that should survive (warranties, liability limitations) remain in effect
- We may delete your account information (subject to legal requirements)
## 19. Contact Information
**Questions about these Terms?** Contact us:
📧 **Email:** admin@noma.com
📞 **Phone:** +12345678
📍 **Address:** NY, USA
🌐 **Website:** NOMA.com
**Legal Notices:** Send to admin@noma.com with "Legal Notice" in the subject line.
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## Acceptance of Terms
By using NOMA, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
**Thank you for shopping with us!** 🛍️